Hi55 Terms & Conditions – Please read before use

These Terms & Conditions constitute a legal agreement between the hi55 platform and all its users. hi55 is one of Bangladesh's most popular online gaming and Sports Betting platforms, offering live betting on cricket, football, and other sports, as well as Live Casino, bingo, and many more games.

In this document, "hi55", "we", and "platform" refer to hi55.app and its operating entity. "User", "you", and "member" refer to any individual, registered or unregistered, who accesses hi55.

By accessing the hi55 website or app, opening an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

The following conditions must be met to register an account on hi55. Failure to comply may result in your registration being cancelled and your balance may not be returned.

• You must be 18 years of age or older.
• Each individual may only register one account.
• All information provided during registration must be accurate and truthful.
• Your bank or mobile banking account must be registered in your own name.
• If you reside in a country or region where online gaming is prohibited by law, you may not use hi55.
• Hi55 may request identity documents, proof of address, or other documentation at any time for account verification.
• Allowing a third party to operate your account or opening an account in someone else's name is strictly prohibited.

Deposits and withdrawals on hi55 can be made via bKash, Nagad, Rocket, and Upay. All payment transactions are governed by the rules below.

• The minimum deposit amount is BDT 100.
• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 5–15 minutes, though verification may take up to 24 hours.
• Withdrawals will always be sent to the same payment method used for the deposit.
• The payment account must be registered in the name of the hi55 account holder.
• Hi55 conducts KYC (Know Your Customer) verification to prevent money laundering.
• Hi55 may temporarily suspend the withdrawal process for transactions that appear suspicious.

Hi55 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, and compliance with those terms is mandatory. Please read the full conditions of any promotion before claiming a bonus.

• The welcome bonus is available to new members only, once, on their first deposit.
• The wagering requirement for each bonus is typically 10–30x the deposit plus bonus amount.
• Bonuses are generally valid for 7–30 days; any unused bonus will expire at the end of this period.
• Wagering must be completed before withdrawing any winnings earned using a bonus.
• If the same member uses multiple promotional accounts or IP addresses, their bonus will be forfeited.
• Hi55 may discontinue or modify any promotion at any time without prior notice.

Hi55 offers Sports Betting, Live Casino, bingo, slots, and much more. Detailed rules for each game category are available in the game lobby. General gaming rules are outlined below.

• All game outcomes are determined by RNG (Random Number Generator) technology and are completely unbiased.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a technical error, hi55 will refund the amount of that bet.
• If a match is cancelled in Sports Betting, the bet amount will be refunded.
• Hi55 reserves the right to set maximum limits on any bet.
• Any winnings obtained by exploiting software bugs or errors will be voided in full.

Hi55 is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited, and any account found to be involved will be suspended immediately.

• Playing games or placing bets using bots, scripts, or automated software.
• Opening multiple accounts to abuse bonuses.
• Colluding with one or more players to manipulate betting outcomes (collusion).
• Using hi55 for money laundering or to conceal the source of illegal funds.
• Attempting to gain unauthorized access to hi55's systems or engaging in hacking.
• Harassing, threatening, or behaving inappropriately toward other users.
• Engaging in any activity that damages hi55's reputation.

Hi55 reserves the right to suspend or permanently close any account without prior notice in the following circumstances.

• Violation of any clause within the Terms & Conditions.
• If it is proven that false information was used during registration.
• Failure to provide the required documents for account verification.
• The account has been inactive for an extended period (typically 12 months).
• Following a self-exclusion or responsible gaming request.

Users may also request account closure at any time through the support team. Prior to closure, users will be given the opportunity to withdraw their verified balance, unless the account is being closed due to a rule violation.

Hi55 is committed to providing a reliable and secure platform at all times. However, hi55's liability is limited in certain circumstances.

• Hi55 is not liable for any loss caused by internet connection failure or device issues.
• Hi55 is not directly liable for transaction delays caused by issues with third-party payment gateways.
• If a game is interrupted due to a technical error, hi55 will refund the bet amount but will not provide any additional compensation.
• Hi55 is not responsible for unauthorized access to an account resulting from the user's own negligence.

For full details on how hi55 collects, stores, and uses your personal information, please refer to our Privacy Policy available on the page. In brief:

• Information provided at registration is used solely for account management and payment processing.
• Hi55 never sells your personal information to third parties.
• We may be required to disclose information to government authorities under legal obligations.
• Contact our support team to view, correct, or delete your personal information.
• Hi55 uses cookies; disabling them may cause certain features to not work properly.

Hi55 reserves the right to update these Terms & Conditions at any time. Any changes will be reflected with an updated date on this page, and a notification may be sent to your registered email for significant updates.

Continued use of hi55 after updated terms are published will be considered acceptance of the new terms. Please visit this page regularly to stay informed.

If you have any questions or comments about these Terms & Conditions, please contact our support team: